Returns & Exchanges

At Urbano Fashion, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any unworn and unwashed items within 30 days of delivery.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Place the items in their original packaging with all tags attached to ensure they are protected during transit.

3

Ship the Package

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects and approves your return, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing